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~~Holiday Schedule for End of June~~

Hey all, I have family coming in for a visit so will be closing the store for a few days from Sunday evening June 25th thru Sunday morning July 2nd. The 511 rack back panels are in route from screen printing and should arrive Wednesday June 21st. The rest of the rack metal is already here. I hope to get everything posted at the store before I close. I am very low on the 1x12 Grayhills for stepped gain. The next batch is due in July 12th.

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DB25 Straight PC Mount
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Shipping & Returns Shipping & Returns

Shipping Policy

All purchased items will usually ship within 2-3 business days by the USPS method you have selected.

Domestic Shipping Methods

Express Mail: Overnight delivery to most locations.
Priority Mail: Our preferred Domestic method. Delivers in 1-3 days, within 2 days in most cases. Insurance is optional and recommended.
First Class Mail: Delivers in 1-5 days. This method has a weight limit of 13 ounces or less. Insurance is optional and recommended. Shipping times may be extended for this method.

International Shipping Methods

Express Mail International: Delivers in 3-5 days. Insurance is optional and recommended. Order is updated with USPS ID. Package is fully traceable online.
Priority Mail International: Delivers in 6-10 days. Insurance is optional and recommended. Order is updated with USPS ID. Although the USPS agreement with foreign Postal Services does not require the scanning and reporting of activity to the USPS servers, most seem to scan them which makes them traceable online.
First Class Mail International: Delivery times vary depending upon location. This method has a weight limit of 4 pounds or less. Insurance is optional and recommended. The customs form used on this label has a $399.99 value limit. Therefore, if your order is over $399.99, First Class International is not an option. Priority Mail will be the lowest cost option. Although the USPS ID will be notated in the Order Update email, First Class International packages are NOT TRACEABLE ONLINE. Typically, the last update you will see is when the package leaves the Chicago O’Hare sort facility. From there, it boards a plane to the final destination country. After that, we cross our fingers and hope it doesn’t take too long.

***Please note: Quoted International delivery times do not include customs processing. It is very normal for a First Class International package to take 4-6 weeks to arrive. The loss ratio is very small but the time in transit can be very long. Foreign customs and foreign Postal Services are in absolutely no hurry to deliver these packages. If you choose this method, please be prepared to possibly wait this long. Priority Mail is a much better solution for a minimal increase in cost.

FYI, I will not alter or falsify any value on a customs form to avoid a customer paying import tax and/or related fees. US Postal regulations require that I include a commercial invoice on every package I export, which makes altering values impossible. Not to mention, this is highly illegal so there are serious fines including possible jail time, which I have no interest in. Thanks for understanding.

Return policy

If you are not completely satisfied with our products, you may return them for a full refund (shipping excluded) subject to the following terms and conditions:

1. All returns must be accompanied by a valid Return Authorization Number (RA#). To be given a valid RA# you must be able to supply a copy of the invoice/receipt, order number or invoice number. Please call us at 708-417-5192 to obtain an RA#. All returns that do not clearly display an RA# on the outside of the packaging will automatically be refused. All RA#s must be issued within ten (10) days of receiving the product. If there is a problem with your order, please DO NOT DELAY in contacting us!

2. All returned product must be in "as received" condition and unaltered in any way. Do not install, solder, drill, strip, paint, file, or alter the product in any way until you have thoroughly inspected it! Product that has been altered in any way will not be accepted for return!

3. Product must be packaged securely and with sufficient protection to avoid damage in transit. If, in our opinion, any product shows evidence of damage, misuse, improper handling or insufficient packaging, it will not be eligible for exchange or refund consideration.

4. We will pay the return shipping costs if the product is defective or the return is a result of our error.

5. No returns will be accepted after 30 days.

6. Upon inspection of the returned products, you will be credited via PayPal with in 5 business days.

If you have any questions about these policies, please contact us here: sales@capi-gear.com
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Classic Audio Products, Inc. is not affiliated with API. Customers and fans should not refer to Classic Audio Products, Inc. as "Classic API." API is a registered trademark of Automated Processes Incorporated. Classic Audio Products, Inc. has no affiliation with Automated Processes Incorporated.
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HiZ Plug-In IC1 Full Bundle
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